Phones

Here's a new single-point-of-failure phenomenon in a VoIP world.

My internet broke on Friday, right before I left to go interfere with Chris for the weekend, so I didn't have time to do much about it (i.e., call Cablevision), so when I came home this afternoon, I called for help. I think all I had to do was press the "Power" button on the cable modem, as it appears everything is currently functional. It's kinda a pain when the cable modem goes, though, because I use Vonage, which means my phone line is connected through the cable modem, and I pay the Cablevision bill through the internet, which means I don't get paper bills, which means I can't access the internet or call Directory Assistance to find their tech support number to call them. And although I do have a cell phone, the fact that I live in a basement apartment means I have to go outside to get phone reception, which means that when the tech support guy (or gal) asks me a question or tells me to do something, I have to explain why I have to put them down and run into the house. I lose internet connectivity maybe 2 or 3 times a year (usually because I'm moving wires or cleaning or something), so it's not a really big deal, only a hassle that makes me reconsider not having a "real" phone line or something similar. Ahh well.

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Read more from this blogger: Chapter 106 - Quasi-Zen Moments.