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May 28, 2005
Got Customers?
I’ve had similar issues (no pun intended) with other companies that were “#1” or otherwise huge. AT&T, Comcast, BellSouth, and SunTrust Bank all come to mind immediately (based on experience) as having obvious organizational problems when it comes to managing customer information. The last time I called Comcast, for example, they said I didn't have an account with them - I wonder who was sending me bills (complete with account number) and providing internet access for me all those years then? I’m sure...
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Posted on May 28, 2005 09:26 PM by bellso433.
Filed in Phones under bellsouth.
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