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April 28, 2005

How Sprint PCS Loses Customers

Vonage and the other VoIP providers are changing the POTS landscape rapidly, but they also will change the cell phone landscape soon.

Ever since I hooked up my Vonage phone the amount of time I spend on my cell phone has dropped dramatically. Since 1998 my cell carrier has been Sprint PCS. I like the quality of their service and have never had trouble using my phone during the dozens and dozens of trips I have taken in the past seven years. Since I was not using my cell phone as much as I used to I realized I was just throwing money down the drain, continuing to pay $50+/month for 500 minutes. My last three usage statements show I've barely used 200 minutes a month. I figured it was time to call Sprint and change my plan.

 

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How Sprint PCS Loses Customers

Posted on April 28, 2005 06:24 PM by vonage431.
Filed in Phones under vonage.
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